For Remote Clients
Can't Visit? No Problem.
The Designs By Sapsee experience isn't limited to Melbourne. Book a virtual consultation, and we'll bring the studio to you — with secure shipping anywhere in Australia.
The Process
From Selection to Delivery
Connect
Book a studio visit or virtual consultation. Share what you're looking for and any outfit details.
Select
We'll help you find the perfect pieces. For virtual clients, we'll show you options via video call.
Confirm
Once you've chosen, we'll confirm details and arrange payment. Payment plans available for larger purchases.
Receive
Your pieces are carefully packaged and shipped securely. Full insurance included during transit.
Delivery
Australia-Wide Shipping
Secure & Insured
All shipments fully insured during transit
Signature Gift Packaging
Beautiful presentation in our branded boxes
Express Delivery Available
Priority shipping for time-sensitive orders
Tracking Provided
Track your order every step of the way
Payment
Flexible Options
Bank Transfer
Direct transfer to our account
Credit/Debit Cards
Visa, Mastercard, American Express
Payment Plans
Flexible options for larger purchases
Deposits Available
Secure your piece with a deposit
Outside Melbourne?
Virtual Shopping Experience
Can't visit our Lyndhurst studio? No problem. Book a virtual consultation and we'll bring the Designs By Sapsee experience to you. Share your outfit photos, view pieces on video, and receive personal styling advice — all from the comfort of your home.
Please Note
Important Information
One-of-a-Kind Pieces
99% of our collection is unique. Due to the nature of our pieces, we don't offer standard returns. We're committed to ensuring you're completely happy before purchase.
Piece Availability
Items shown online or discussed during consultations are subject to availability. When a piece sells, it's gone. We recommend acting quickly when you find something you love.
Custom Orders
For bespoke pieces, allow 3-4 months for creation. Custom orders require a deposit and are non-refundable once work begins.
Ready to Begin?
Start Your Journey
Book an appointment to explore our collection — in person or virtually. We'll guide you through every step.